I generally don't restore vehicle's for other people, this is just a hobby of mine. The following can give you guidance to choosing a restoration shop as depicted by "Hemmings Collector Car Almanac" (fifteenth edition).
Restoring old cars, regardless of make or model,
is a very expensive proposition. It is also an
extremely time-consuming process that
requires a considerable amount of skilled labor. It's a
big investment, eclipsed only by a homeowner's
mortgage and a child's college education.
Before engaging in a restoration, considerable
thought must be given to the end product: what you
want it to be and how you will use it. Are you looking
for a 100-point, concours-perfect automobile or a
really nice street restoration? Whichever you choose,
you must decide how you want your vehicle restored
before your search for a restorer begins. There are
many different kinds of shops, each with a different
level of work quality.
Ideally we would all like to restore our beloved cars
ourselves, but few of us have the necessary skills,
tools, facilities and time. This is why most people
commission shops to either carry out an entire
restoration or perform several of the more specialized
tasks involved that are beyond the scope of even the
more experienced enthusiast. Your financial
resources will dictate whether you can carry out a full
mechanical rebuild at the same time as a complete
body/chassis rebuild.
Let us assume that you are looking for a shop to
perform a complete ground-up restoration to show
quality. It is important to choose a shop that provides
clear and accurate communication with its clients
and is aware of the many unique problems involved
in such a venture. By doing so you will avoid conflict
later on, or at least keep it to a minimum.
To ascertain which restoration facilities offer the
best service and quality, you should visit at least
three or four different shops during working hours.
This will give you a good idea of how a restoration
shop operates and the skill level of its work force.
Soon you'll be able to separate the good from the bad.
Rule number one when looking for a restorer:
Never, ever, go to a local garage or body shop, even if
they advertise a restoration service. They simply do
not have the skill or knowledge necessary for such a
job. They only know tune-ups and collision work.
They haven't the faintest idea about the intricacies of
a true restoration, especially if they try to assure you
that there is nothing magical about it. Always keep in
mind that restoration firms are not body shops and
body shops are not restoration firms. They are two
distinctly different types of businesses.
Like any business that relies solely on a skilled
work force to produce a finished product (as opposed
to a manufacturer or retailer), a restoration business
is very difficult to run due to the extensive use of
hand labor, which always limits the cash flow. By
understanding the numerous problems that a shop
proprietor has to deal with, you will be able to com
prehend why he has to perform certain tasks, charge
for each of those tasks accordingly and expect you to
make payments promptly.
To get the best job for your money, it is important
to deal with a shop that specializes in your particular
car make and/or model. No one knows everything
there is to know about a particular vehicle and its
parts, nor can they successfully solve all its inherent
problems in a timely manner. If they've never worked
on your type of vehicle before, your car or truck may
be the experimental vehicle they are looking to learn
on.
Dealing with non-specialists will result in higher
restoration costs because they take longer to do
things due to their unfamiliarity with the car. When
you are being charged by the hour, every minute
counts. Also, the end result will likely not be of the
same quality, nor will the car be restored to the cor
rect specifications.
When you think you have found the proper facility
to restore your car, don't be afraid to ask the shop
owner questions about his experience and the techniques he uses. If he is honest and his business has
a good reputation, he will gladly answer all your
questions. Ask him about his background and how
long he has been in the restoration business. Ask
about his employees and their individual experience
in the field. Take the time to inspect the workshop,
and take a detailed look at the work being performed
on the cars under restoration.
The ideal restoration facility will have all the necessary tools and equipment needed to carry out its
work in the most efficient manner with the best
results. Besides standard hand tools, a bead blast
cabinet, lathe, half-ton press, metal brake, and a full
complement of both gas and MIG welding equipment
are essential items that every good shop should have.
A self-contained spray booth is another crucial item.
Not only will the paint-work be of a higher quality,
but it also makes the work place safer for the employees and lessens the damaging effects of toxic paint
fumes on our environment.
It is also important for you to inspect a couple of
vehicles that the restorer has completed. Ask for at
least three references from former customers. Call
them and ask about their dealings with the shop. By
knowing as much about the restorer as possible, you
will know what to expect, which will let you negotiate
the contract accordingly.
Because no two cars are alike and no two cars are
in the same condition when their restorations begin,
it would be unjust for you to compare your estimate
with that of another vehicle. Because each restoration
is unique, a program must be outlined that is tailored
to the specific requirements of the car and its owner.
It is often very difficult for the shop owner to provide
an estimate that will hold true throughout the
length of the restoration process. Because the restorer
doesn't have X-ray eyesight, he simply cannot
judge the amount of rust and body repair that might
be required without disassembling the entire vehicle
and inspecting every component. And because they
cannot foresee every single problem, most restorers
have a clause in their contracts that states an additional
charge will be incurred if extra work is
required.
Specialized restorers who have extensive experience
with a particular model car or truck already know
exactly how many hours of labor it will take them to
strip and paint that vehicle, restore its frame and
rebuild the suspension. This will allow them to
charge a flat rate for each job because the work really
doesn't vary much from car to car, no matter if it's a
1967 Camaro or a 1969 Camaro. However, if extra
repair work is necessary to the body or frame due to
a car's below-average condition, then the customer
will be charged for the additional work.
Most of the big-dollar restoration shops that specialize in highly collectible cars, such as Bugattis,
Ferraris and Packards, bill their clients on a time-plus-material basis due to their ability to pay for a
true, perfect, 100-point restoration. Being charged an
hourly rate is the most expensive way to pay for a
restoration. But if you want the absolute highest
quality possible there is no alternative, particularly
from the restorer's perspective, since he will have to
put in endless hours of labor until every single aspect
of the car is perfect.
Be very skeptical of the shop that will restore your
vehicle for a price that seems too good to be true.
Once they have your car apart, if the work is much
more extensive that they anticipated (and it usually
is), you can be sure they will cut comers in places
you won't notice. This can lead to a dangerous situa-
tion if they decide not to replace fatigued brake lines
or a weak suspension support bracket.
After both parties have agreed to terms, you must
provide a deposit so the restorer can begin working.
This not only shows your genuine intention, but it
lets the shop start ordering the parts and supplies
they will need during the next few weeks. The better-
run shops will invoice you on either a weekly, bi-
weekly or monthly basis, depending on what you
have agreed to. Each invoice statement should
include detailed labor descriptions, a listing of all
purchased parts and a brief outline of the progress
that is being made. Invoices will also vary in amount
depending on how much time was put in and which
parts were bought during that period.
Most restoration shops usually require a substantial deposit before work begins. This varies among
shops, but it can be as much as half the total estimate. Since most people are a little wary of leaving
such a large sum of money, finding a restorer who is
understanding and flexible is almost as important as
finding one who is qualified in the first place.
If you have any questions regarding the shop's
invoices, inquire at once. If the restorer can not justify his expenses, order him to stop all work immediately and iron out the problem before the charges get
out of hand. If all charges are realistic, pay your bill
promptly. Should you fail to pay your bills in a timely
manner, the shop has the right to stop work and your
project will get pushed aside, only to lose its spot in
line when you decide to pay what is owed. Up-to-date
accounts always receive top priority.
Assuming the cost of a continuous restoration is
beyond your means, you should set a budget with the
shop owner prior to the start of the project. The
restorer will then work against advanced installments
until all the money is used up. Should you take more
than thirty days to furnish additional money, a nominal monthly fee for storage and interest charges may
be incurred. This is only fair, as space costs money.
One often-overlooked item is insurance. Although
the law states that all shops must be insured, you
really don't know how much coverage they carry. It is
therefore wise, especially if your vehicle is rare and
highly valuable, to carry full coverage on the car
while it's being restored at the shop and while it is
being transported.
It is also important for you to take photographs of
the entire restoration. This documentation will be
extremely valuable when you need to substantiate
your claimed ground-up restoration should you
decide to sell the vehicle at a later date or to make an
insurance claim. Detailed photos showing the car
before and during the rebuild are most important.
The "before" photos will greatly assist the restorer
later should any doubts arise about how to install a
piece of trim or reassemble a particular component
correctly. The photos showing the work in progress
will prove how extensive the rebuild really was.
The photos will also provide documentation on the
parts status. Prior to delivering the vehicle to the
restorer's workshop, you should inventory each and
every part and note if it is good, broken or missing.
Take note of the condition of all the glass, including
all scratches and chips. This will help avoid misunderstandings between you and the restorer later on.
Since restoration is a labor-intensive craft, most
cars and trucks will take more than a year to restore.
The vehicle with a solid, rust-free body will take less
time, of course, but it all depends on whether you
want perfection or if you can tolerate minor flaws.
The final fitting of the windshield, bolting on the
bumpers and installing all the delicate chrome trim
pieces are painstaking procedures that take a lot of
time. One slip of the screwdriver and your new paint
is ruined. It is also impossible to avoid delays waiting
for parts that may be on back order. Searching for a
rare part that is missing or not available as a reproduction will also contribute to delays. Parts are
expensive and they add up rather quickly, so don't
forget to include them in your budget.
When your vehicle is complete, it should be handed
over to you after the restorer has given it an extensive
road test to see if everything performs as it should.
There should be no problems at all. The car must be
satisfying to drive and provide the same level of
responsiveness that it did when it was new. Only
then will you know if the restoration was a success.
Remember, a fine restoration is substantially more
than just cosmetics.
In conclusion, whatever estimate you're given for
the work, add a minimum contingency of 25 percent.
This way when the time comes to pay the bills, you
won't be surprised. During the restoration, keep in
touch with the shop and try to visit as often as possible.
Be friendly to the people who are rebuilding your
car and let them know how much you appreciate
their work. Make sure everything you want is in writing and shoot as many photographs of the restoration
as possible. You should also get some sort of a warranty on mechanicals and body and paint. It's usually 10,000 miles and one year, respectively.
And before you take your "new" vehicle out on the
road, get it appraised by a professional, then have it
properly insured. There are more than one hundred
appraisers throughout the country who will appraise your vehicle professionally.
Then insure it for what the restoration cost, not its
stated value. This way all your restoration expenses
will be covered should anything unfortunate happen;
there are more than a dozen insurance companies
that specialize in collector cars,
trucks, motorcycles and street rods. They/will gladly
put together a liability package to meet your specific
needs.
Good luck and happy motoring.
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